Contact support
The current support channel is the Fukameru issue tracker on GitHub. Search existing issues before posting.
Quick help
iCloud is not syncing
Confirm the same Apple Account is signed into iCloud on each device, iCloud Drive is enabled, and Fukameru may use iCloud. Keep the app open briefly on a working connection.
Reminders do not appear
In iOS Settings, allow notifications for Fukameru. Then check the 9 AM and 9 PM switches inside Fukameru Settings.
Anki import fails
Confirm the file is an .apkg export. Try exporting again without password protection, then select it through Fukameru’s import guide.
Dictionary results look wrong
Include the exact search term and expected entry in your report. Dictionary data is bundled, so reconnecting will not change results.
Common questions
Does Fukameru need an account?
No. Optional sync uses the Apple Account already configured for iCloud on your device.
Can I use the dictionary offline?
Yes. Dictionary, kanji, and example data are included. iCloud sync and external links still require a connection.
Can I move cards to or from Anki?
Fukameru imports compatible Anki .apkg decks with field mapping and exports cards for Anki. Complex templates may need adjustment because Fukameru uses a fixed card layout.
How do I erase my data?
Delete individual cards in Fukameru. Removing the app erases local data from that device. Synced data may remain in private iCloud storage or on other devices and is managed through Apple’s controls.
Privacy requests
Read the privacy policy for details. Fukameru’s developer does not receive app data and cannot access cards in your private iCloud database. For a policy question, open a support request without including personal data. For Apple-held iCloud data, use Apple’s privacy and iCloud controls.