Contact support
Email fukameru@arenclissold.com for support, general feedback, or feature requests.
Quick help
iCloud is not syncing
Confirm the same Apple Account is signed into iCloud on each device, iCloud Drive is enabled, and Fukameru may use iCloud. Keep the app open briefly on a working connection.
Reminders do not appear
In iOS Settings, allow notifications for Fukameru. Then check the 9 AM and 9 PM switches inside Fukameru Settings.
Anki import fails
Confirm the file is an .apkg export. Try exporting again without password protection, then select it through Fukameru’s import guide.
Dictionary results look wrong
Include the exact search term and expected entry in your report. Dictionary data is bundled, so reconnecting will not change results.
Common questions
Does Fukameru need an account?
No. Optional sync uses the Apple Account already configured for iCloud on your device.
Can I use the dictionary offline?
Yes. Dictionary, kanji, and example data are included. iCloud sync, optional AI generation and external links still require a connection.
Can I move cards to or from Anki?
Fukameru imports compatible Anki .apkg decks with field mapping and exports cards for Anki. Complex templates may need adjustment because Fukameru uses a fixed card layout.
Who can use AI generation?
Only optional AI generation requires you to be 18 or older and accept the separate AI generation policy. Dictionary, cards and study are available to all ages without that acceptance. The AI notice saves your confirmation and processing permission; no age-checking API or birth date is used. See the AI privacy information or 日本語のプライバシーポリシー.
How do I erase my data?
Delete individual cards in Fukameru. Removing the app erases local data from that device. Synced data may remain in private iCloud storage or on other devices and is managed through Apple’s controls.
Privacy requests
Read the privacy policy for details. The developer cannot access cards in your private iCloud database. Optional AI sends the text needed for generation through Cloudflare to Google, and the API retains limited verification and allowance records. For privacy questions or applicable access/deletion requests, email support with only the information needed to identify the request. For Apple-held iCloud data, use Apple’s privacy and iCloud controls.